Transactions and Payments
Terms and Conditions
This website is operated by Travel One JSC. Please carefully read the Terms and Conditions before using or registering on this website. By using the website, you agree to be bound by these terms. If you disagree with any part of these terms, you may not use this website in any way.
Please note that this website is globally accessible to users.
The information and prices listed on this website apply to users worldwide.
We reserve the right to deny access to this website at any time without prior notice.
Governing Law
Access to this website is conditional upon your agreement that all information and issues arising between you and us will be governed by Vietnamese law, and any disputes will fall under the jurisdiction of Vietnamese courts.
User Responsibilities
By using this website, you agree that:
- You are financially responsible for all transactions made under your name and account.
- You are legally competent and at least 18 years of age.
- All information you provide about yourself and others is accurate.
- You will not use this website to make any fraudulent or false bookings.
- You will not transmit any threatening, defamatory, obscene, political, or racially offensive materials, or any other illegal or provocative content through this website.
- You will not modify, copy, transmit, distribute, sell, or license any part of this website or its content, except for personal and non-commercial use.
Booking Terms
When you make a booking through our website, you enter into a direct legal contract with us. Booking conditions include liability limits, exclusions, and cancellation or modification fees if the booking is changed or canceled after confirmation. We recommend that you thoroughly read the applicable booking conditions before proceeding. These conditions detail liability limits and fees that may apply for cancellations or changes.
Force Majeure
Travel One is not responsible for any changes or cancellations caused by objective or subjective reasons, such as earthquakes, volcanic eruptions, storms, wars, strikes, protests, terrorism, political unrest, etc. Compensation or solutions, if any, will depend on the service provider involved.
Travel Documents
Valid Passport: Customers must have a valid passport to enter, exit, and travel to all destinations in the tour itinerary (the passport must be valid for at least six months from the return date).
Tour Prices
All tour prices are quoted in Vietnamese Dong (VND). Payments in other currencies will be converted to VND based on the current exchange rate.
Prices include the items listed under the "Included" section.
The information and prices on this website are not "live" and are subject to updates. Every effort is made to ensure accuracy, but errors can occur. In the event of a system error affecting the price, we are not obligated to honor the incorrect price.
